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Terms of service

Last updated: October 23, 2026

Who we are

Seaforia operates seaforia.shop. The business operator is Shenzhen Liuzhiyu Electronic Commerce Co., Ltd. (English rendering of the registered business name). The store is hosted on Shopify. Contact us at yikaihong532@gmail.com.

Using the store

Use the website lawfully and provide accurate order and contact information. Do not attempt unauthorized access, interfere with the store or use another person’s payment details without permission. You must have the legal capacity or appropriate authorization to place an order.

Product information and safe use

Check the exact model, compatibility, dimensions and electrical rating shown for the product you select. Follow its supplied installation, operating and maintenance instructions. Never run a filter dry, and disconnect electrical equipment before maintenance as directed by the manual. Product images may show a setup example; aquariums, animals, decoration and accessories are included only when expressly listed in the selected product’s contents. We do not guarantee a particular water-quality or animal-health outcome.

Prices and payment

Prices, currency, applicable taxes and any charges collected by us are shown before payment. Unless a different currency is expressly displayed, store prices are in US dollars. Prices may change for future orders. A price change does not by itself alter an accepted order. Payment is processed by the payment services offered at Shopify checkout; their own terms and privacy notices may also apply.

Orders and availability

An order confirmation acknowledges receipt of your order. Availability may change. If we identify an availability issue or a material pricing or description error before dispatch, we will contact you and offer an appropriate correction or cancellation and refund. We will not charge a higher corrected price without your agreement. We may decline orders involving suspected fraud, unlawful use, or a destination we do not serve, subject to applicable law; any payment for an order we cancel will be refunded.

Delivery, returns and cancellation

Our Shipping Policy explains destinations, free standard shipping and the 1–3 business-day dispatch window. Transit time is additional. Our Refund Policy explains unused returns, defects, cancellations, costs and refunds. These policies form part of the purchase terms and do not limit mandatory consumer rights.

Privacy and communications

Our Privacy Policy explains how personal information is handled and how to exercise privacy choices. We may send transactional messages needed to process or support your order. Promotional communications are subject to applicable consent requirements and the choices provided to you.

Website content and third-party links

Store branding, text, design and images are protected by applicable intellectual-property rights. You may use the website for personal shopping and other uses permitted by law. Third-party websites have their own policies; linking to them does not make their products or services part of your order from Seaforia.

Service issues and legal rights

We work to keep the website accurate and available but cannot promise uninterrupted access or error-free content. Nothing in these terms excludes liability that cannot lawfully be excluded, removes statutory product guarantees, limits remedies for defective goods or denies rights provided by the consumer laws applicable to your purchase.

Updates and questions

We may update these terms for future use of the store. The terms applicable when your order was placed govern that order unless a change is required by law or agreed with you. If you have a complaint, contact us so we can try to resolve it. These terms do not require arbitration or prevent you from using rights and remedies available under applicable law.

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